Courses Available until 31.12.08:

These courses are conducted through a Registered Training Organisation, the Continuing Education Centre (Albury/Wodonga) Ltd (3732) who will issue the statement of attainment.  The regulatory body is the Office of Training & Tertiary Education (OTTE). 

Distance Education Enrolments
Contact the Continuing Education Centre at www.ceclearning.com.au or (02) 6043 8200. 

Alternatively, contact your local Adult and Community College for availability or email admin@medicalterm.com.au for your closest college.

Medical Reception
This course is by distance learning using a workbook with phone and email contact with the trainer. The course covers the skills needed to work in a medical office including confidentiality, making appointments, filing, stock control, processing Medicare documents and OHS. Successful participants will receive Statements of Attainment from Certificate III Business BSB30101: BSBMED305A Apply the principles of confidentiality, privacy and security within the medical environment, BSBMED303A Maintain Patient Records, BSBMED304A Assist in controlling stocks and supplies, BSBMED302A - Prepare and Process Medical Accounts, BSBADM307A - Organise Schedules, BSBCMN311A – Maintain Workplace Safety.  Course begins on receipt of Learning Kit.
Fee:    $299.00

Advanced Medical Terminology
This course is by distance learning using a workbook and Cd with phone and email contact with the trainer.  Successful participants will receive Statements of Attainment from Certificate II & III Business BSB30101: (BSBMED301A Use Advanced Medical Terminology and BSBMED201A Use Basic Medical Terminology).  Course begins on receipt of Learning Kit.
Fee:    $299.00

Basic Medical Terminology
This course is by distance learning using a workbook and Cd with phone and email contact with the trainer.  Successful participants will receive a Statement of Attainment from Certificate II Business BSB20201: Use Basic Medical Terminology. Course begins on receipt of Learning Kit.
Fee:    $149.00

If students successfully complete Basic Medical Terminology an upgrade to Advanced Medical Terminology can be arranged for $149.00

Basic Medical Terminology for Mental Health
This introductory course is similar to Basic Medical Terminology with the emphasis on words used in mental health.  It is conducted by distance learning using a workbook and Cd with phone and email contact with the trainer.  Successful participants will receive a Statement of Attainment from Certificate II Business BSB20201: Use Basic Medical Terminology. Course begins on receipt of Learning Kit.
Fee:    $149.00

Advanced Medical Report Typing
This course is by distance learning using a workbook and audio CD with phone and email contact available with the trainer.  The course concentrates on practising typing medical reports with a variety of medical terminology and accents included.  Successful participants will receive five Statements of Attainment from Certificate III in Business BSB30101:, BSBCMN318A Write Simple Documents, BSBCMN306A Produce Business Documents, BSBADM303A Produce Text From Audio Transcription, BSBCMN315A Work Effectively With Diversity and BSBCMN302A Organise Work Priorities and Development.  It is recommended that a medical terminology course be taken prior to this course, although a glossary is provided.  Computer access is essential.  Course begins on receipt of Learning Kit.
Fee:    $299.00

The courses Medical Reception, Advanced Medical Terminology and Advanced Medical Typing combined contain sufficient units for Certificate III in Medical Administration (please contact us for more details).

Basic Medical Report Typing
This course is by distance learning using a workbook and audio CD with phone and email contact available with the trainer.  The course concentrates on practising typing medical reports with a variety of medical terminology and accents included.  Successful participants will receive three Statements of Attainment from Certificate III in Business BSB30101: BSBCMN318A Write Simple Documents, BSBCMN306A Produce Business Documents and BSBADM303A Produce Text From Audio Transcription.  It is recommended that a medical terminology course be taken prior to this course, although a glossary is provided.  Computer access is essential.  Course begins on receipt of Learning Kit.
Fee:    $149.00

If students successfully complete Basic Medical Report Typing an upgrade to Advanced Medical Report Typing can be arranged for $149.00

Essential Workplace Skills
This course is suitable for anyone joining the workforce for the first time, or rejoining after quite a break. The successful participant will receive a Certificate I in Business BSB10101: BSBCMN104A Plan Skills Development, BSBCMN101A Prepare for work, BSBCMN102A Complete Daily Work Activities, BSBCMN103A Apply Basic Communication Skills, BSBCMN105A Use Business Equipment, BSBCMN106A Follow Workplace Safety Procedures, and BSBCMN109A Follow Environmental Work Practices NB: Only six out of a possible nine units are required for a Certificate I (seven units are in the course above, BSBCMN106A is mandatory). Course begins on receipt of Learning Kit.
Fee:    $299.00

Customer Service Officer
This course combines distance learning using a workbook, phone, letter and email contact with the trainer. It provides the skills needed to deal with the public and other staff members. The course would be suitable for anyone who deals with the public. Successful participants will receive Statements of Attainment from Certificate II Business BSB20101: BSBCMN204A Work Effectively With Others, BSBCMN208A Deliver a service to customers, BSBCMN209A Provide Information to Clients, BSBCMN210A Implement Improved Work Practices, BSBCMN216A Create customer relationship and BSBCMN217A Process Customer Feedback.  Course begins on receipt of Learning Kit.
Fee:    $299.00

If students successfully complete both the Clerical Assistant and Customer Service courses they will be eligible to receive a Certificate II in Business BSB20101

Clerical Assistant's Course
This course combines distance learning using a workbook, phone, letter and email contact with the trainer. It provides the skills needed to work in an office including time management, effective communication, filing and OHS. The course would be suitable for anyone who would like to work along with others in an office. Successful participants will receive Statements of Attainment from Certificate II Business BSB20101: BSBCMN201A Work Effectively in a Business Environment, BSBCMN202A Organise and Complete Daily Work Activities, BSBCMN203A Communicate in the Workplace, BSBCMN206A Process and Maintain Workplace Information, BSBCMN211A Participate in Workplace Safety Procedures and BSBCMN212A Handle Mail. Course begins on receipt of Learning Kit.
Fee:    $299.00

If students successfully complete both the Clerical Assistant and Customer Service courses they will be eligible to receive a Certificate II in Business BSB20101

Certificate III In Business
These courses cover the skills to work in an organisation. Work your way through the Certificate course by course. Only three out of four courses are needed for the certificate, BSBCMN311A Maintain Workplace Safety is mandatory for the certificate.  Course begins on receipt of Learning Kit.

Course One – Supporting Diversity, OHS and the Enviroment
This course is by distance learning using a workbook with phone and email contact with the trainer. The course covers the skills needed to work in an organisation including OHS, Environmental Procedures, Innovation and Working with Diversity. Successful participants will receive Statements of Attainment from Certificate III Business BSB30101: BSBCMN311A Maintain Workplace Safety,
BSBCMN312A Support Innovation and Change, BSBCMN313A Maintain Environmental Procedures and BSBCMN315A Work Effectively with Diversity
Fee:    $299.00

Course Two – Advanced Customer Service
This course is by distance learning using a workbook with phone and email contact with the trainer. The course covers the skills needed to work in an organisation focusing on Customer Service. Successful participants will receive Statements of Attainment from Certificate III Business BSB30101: BSBCMN309A Recommend Products and Services, BSBCMN310A Deliver and Monitor a Service to Customers, BSBCMN316A Process Customer Complaints, BSBCMN317A Meet Customer Needs and Expectations
Fee:    $299.00

Course Three – Producing Documents & Information
This course is by distance learning using a workbook with phone and email contact with the trainer. The course covers the skills needed to work in an organisation focusing on producing professional documents and maintaining access to information. Successful participants will receive Statements of Attainment from Certificate III Business BSB30101: BSBCMN305A Organise Workplace Information
BSBCMN306A Produce Business Documents, BSBCMN314A Utilise a Knowledge Management System and BSBCMN318A Write Simple Documents
Fee:    $299.00

Course Four – Time Management
This course is by distance learning using a workbook with phone and email contact with the trainer. The course covers the skills needed to work in an organisation focusing on managing your own and other's time and business resourses. Successful participants will receive Statements of Attainment from Certificate III Business BSB30101:BSBCMN302A Organise Personal Work Priorities and Development, BSBCMN304A Contribute to Personal Skill Development and Learning, BSBCMN307A Maintain Business Resources and BSBADM307A Organise Schedules
Fee:    $299.00